Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", or "you") and h555 ("h555", "we", "us", or "the Platform") governing your access to and use of the h555 website at h555.buzz and all services offered therein, including but not limited to sports betting, live casino, slot games, crash games, and any related promotional or bonus programmes. These Terms are effective as of the date stated above and supersede all prior agreements, representations, or understandings between you and h555 relating to the subject matter herein.

By registering an account on h555, by logging in to an existing account, by making a deposit, or by placing any bet or wager on the Platform, you confirm that you have read, understood, and accepted these Terms in full. If you do not agree with any part of these Terms, you must discontinue use of the Platform immediately.

The h555 Platform is available only to individuals who satisfy all of the following eligibility conditions. h555 reserves the right to request documentary evidence of any eligibility condition at any time, and to suspend or terminate any Account where eligibility cannot be confirmed.

To access the full range of h555 services, you must register an Account by providing a valid Bangladeshi mobile number and creating a secure password. h555 will send a one-time verification code to the mobile number provided to confirm registration. The Account holder is solely responsible for maintaining the confidentiality of their login credentials, including their password, and for all activity that occurs under the Account.

h555 may require identity verification (KYC) at any stage of your account lifecycle, including before processing withdrawal requests. KYC documentation may include a copy of a valid national identity card, passport, or other government-issued identification document. Failure to complete KYC verification within a reasonable period when requested may result in suspension of withdrawal functionality until verification is completed.

h555 accepts deposits and processes withdrawals exclusively in BDT (Bangladeshi Taka). All Player Account balances are held and displayed in BDT. The following payment methods are accepted for deposits: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Deposits made through these methods are credited to the Player Account promptly following confirmation of payment by the relevant payment provider.

Withdrawal requests are processed to bKash or Nagad accounts registered in the Player's own name. h555 does not process withdrawals to third-party accounts. Players must complete KYC verification before their first withdrawal request will be processed. For verified accounts, withdrawals are typically processed within five minutes of the request being submitted, subject to the conditions and limits set out in this section.

h555 offers various promotional programmes including but not limited to welcome bonuses, reload bonuses, free spins, and cashback offers. All bonuses and promotions are subject to these Terms and to the specific terms published for each individual promotion at the time the promotion is offered. In the event of any conflict between these Terms and the specific terms of a promotion, the specific promotion terms shall prevail in respect of that promotion.

Bonuses are credited to the Player Account as Bonus balance and are subject to wagering requirements before any associated winnings may be withdrawn. Unless otherwise stated in the specific promotion terms, the standard wagering requirement for all h555 welcome bonuses is 30x the bonus amount. Wagering requirements must be met within 30 calendar days of the Bonus being credited to the Account, failing which the Bonus and any associated winnings will expire and be removed from the Account balance.

h555 is committed to promoting responsible gaming and to providing players with the tools they need to manage their gaming activity. h555 operates exclusively for adults aged 21 and above. The following responsible gaming tools are available to all registered Players and can be activated from the Account settings dashboard at any time after login, without the need to contact support.

The following activities are strictly prohibited on h555. Engaging in any prohibited activity may result in immediate Account suspension or permanent closure, forfeiture of all balances (including real-money deposits and winnings), and where applicable, referral to relevant authorities.

All content on the h555 Platform, including but not limited to the website design, layout, graphics, logos, icons, text content, game interfaces provided under licence from third-party studios, and all other materials accessible through h555.buzz, are the intellectual property of h555 or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your own personal, non-commercial gaming and entertainment purposes. You must not copy, reproduce, modify, distribute, publicly display, or create derivative works from any content on the Platform without the prior written consent of h555. Unauthorised use of h555's intellectual property may result in Account termination and may give rise to civil or criminal liability under applicable law.

h555 provides the Platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, h555 disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. h555 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components, although h555 takes reasonable steps to maintain platform stability and security.

To the maximum extent permitted by law, h555's total aggregate liability to any Player in connection with any claim arising from or related to these Terms or the use of the Platform shall not exceed the total amount of real-money deposits made by that Player in the 30-day period immediately preceding the event giving rise to the claim. h555 shall not be liable for any indirect, consequential, incidental, special, or punitive damages arising from a Player's use of or inability to use the Platform, including loss of profits, loss of data, or loss of gaming opportunity, regardless of whether such loss was foreseeable.

h555 collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available at h555.buzz/privacy-policy. By registering an Account and using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. The Privacy Policy describes the types of personal data collected, the purposes for which it is used, the third parties with whom it may be shared, and your rights as a data subject under applicable data protection law.

h555 reserves the right to amend these Terms at any time. When material changes are made to these Terms, h555 will make reasonable efforts to notify registered Players by email or by displaying a prominent notice on the Platform. The revised Terms will take effect from the date they are published on the Platform. It is each Player's responsibility to review these Terms periodically. Continued use of the Platform following publication of revised Terms constitutes acceptance of the revised Terms. If a Player does not agree with any revision, they must cease using the Platform immediately and may contact support to request Account closure.

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the jurisdiction in which h555 operates. h555 encourages Players to contact the support team at [email protected] in the first instance to resolve any account, payment, or game-related dispute. h555 aims to acknowledge all dispute notifications within 48 hours and to provide a substantive response within 7 business days. If a dispute cannot be resolved through the support process, the parties agree to submit the dispute to the dispute resolution mechanism available under applicable law.

For any questions, concerns, or requests relating to these Terms, your Account, payments, responsible gaming tools, or any other aspect of your experience on h555, please contact the support team by email at [email protected]. The support team is available 24 hours a day, 7 days a week, and aims to respond to all enquiries within 30 minutes. When contacting support about a specific account or transaction issue, please include your registered mobile number and a brief description of the issue so that the team can assist you efficiently.